Jerks At Work, Revised Edition

How to Deal with People Problems and Problem People

$19.95

2 in stock

Imprint: Career Press
Availability: Currently out of stock

Book Details

Pages

288 Pages

Size

6 x 9

Format

Trade Paperback

Pub. Date

09/14/2005

ISBN

978-1-56414-852-0

Publisher

Red Wheel Weiser

Authors

Ken Lloyd, PhD, is a nationally recognized management consultant, author, and columnist who specializes in organizational behavior, communication, and employee coaching and development. His TV and radio appearances include Good Morning America, CNN, KABC, KTLA, Fox News, and NPR. He has authored and coauthored ten books, and his long-running weekly workplace advice column appears in many newspapers and online. He has also taught numerous courses in the MBA Program at the UCLA Anderson School of Management. A member of the American Psychological Association and the Society for Industrial and Organizational Psychology, he received his BA from UC Berkeley and his PhD with a specialty in Organizational Behavior from UCLA.

In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America?s most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors?past and present?along with the most powerful strategies that readers can use today to deal effectively with them.

There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. Fortunately, a tailor-made strategy pops up alongside. Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks; the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks on line. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.

Inside, you’ll also find these other helpful tips:

  • Getting insight into the causes of Jerk-like behavior
  • Step-by-step programs to deal with Jerks of every persuasion
  • Coping with the most outrageous Jerk behaviors ever documented
  • The best ways to avoid becoming a Jerk yourself
  • And much, much more!

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