Website Accessibility

Red Wheel / Weiser is committed to providing an accessible experience to customers of all abilities. This includes Red Wheel / Weiser customers with special access needs, such as visually and hearing impaired, as well as those with limited dexterity and cognitive disabilities. This is an ongoing effort that will continually evolve and improve over time. We have implemented the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C.) There is no definitive test nor certification of conformance to Level AA of the WCAG but we have used a variety of methods for assessing accessibility.

If you find a part of the site that you feel does not conform to Level AA of the WCAG, please use one of the methods below to let us know so that we can rectify it.

Contact us by phone at 800-423-7087.
Contact us via our Support page; please specify the webpage with issues in your message.

Red Wheel / Weiser strives to make every page accessible to users but cannot guarantee that every page is Level AA compliant.

Red Wheel / Weiser has used WCAG guidelines for compliance as suggested by the Department of Justice. Though some of the compliance found in WCAG conforms with 508 Compliance, we are not 508 Compliant.

Red Wheel / Weiser chose to use WCAG for compliance because they are determined by the W3C, the consortium that makes all guidelines for the Internet, worldwide.