Shipping FAQs

To Place an Order
If you do not wish to order online:
Toll Free: 800.423.7087
Fax: 877.337.3309

Products will be shipped via USPS Media Mail within the United States (continental, Alaska, Hawaii as well as overseas military addresses including APO, DPO, etc.). Any delivery dates provided by the Company are estimates. The Company reserves the right to make deliveries in installments. The Company will send you an email when your order has shipped and you may review your order and shipping information on your Account. Currently, we ship to the US only.

Returns are not accepted unless an item was damaged upon arrival. Please call 1-800-423-7087 for return authorization. Thank you.

For more information about the Red Wheel/Weiser online store, please check out our Terms & Conditions page.