The Decisive Manager
Get Results, Build Morale, and Be the Boss Your People Deserve
6 x 9
Red Wheel Weiser
A writing partnership was born with the first edition of The Big Book of HR. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and the award-winning The Manager’s Answer Book. Giving back and being active in the communities in which they live and work is important to both authors. They are influencers to the HR and business communities through their speaking, writing, and volunteering.Barbara Mitchell is the founder and managing partner of the Mitchell Group, a management consulting practice. Cornelia Gamlem is the founder of the Gems Group, a management consulting firm offering clients solutions to HR and business issues.
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“Practical. Relevant. Easy to grasp. I wish I had THIS book when I became a manager.”
—Mack Munro, founder and CEO, Boss Builders
The Decisive Manager is an essential read for those seeking to work out complicated people issues, address problem areas, and get everyone on track to succeed.
People issues. They seemingly arise out of nowhere and just don’t go away. It’s critical that managers handle them right.
As a manager you need to know so many things about managing people, but you don’t even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it’s an easy-to-use guide for people managers—from hiring to firing and everything in between:
- Find and Hire the Best Talent: recruiting, interviewing, job posting, job offers, onboarding, and more
- Create a Positive Employee Experience: employee engagement, retention, and employee motivation
- Pay and Reward Employees: compensation transparency, employee wellness and mental health, and rewards and recognition
- Help Employees Grow and Develop: creating a learning culture, strategies for doing so, and the manager’s role in employee development
- Understand Policies and Practices: the role of policies, applying them to specific situations, harassment, and office romance
- Ensuring Graceful Endings: layoffs, terminations for cause, exit interviews, and more
The important issues surrounding remote and hybrid work are also addressed, including how to best support your staff, onboard from afar, and keep accountability yet flexibility for all.
Concerned about navigating the changing workplace and avoiding legal pitfalls? There are questions and essential answers about these issues, too. Managing people correctly is critical to every manager’s success. The Decisive Manager will help with those unexpected challenges that arise too often. This is an essential read for all who lead.
“Have you ever had a boss who couldn’t make a decision because they had no clue what they were doing? If so, you probably had little respect for them. The Decisive Manager gives you useful information on how to deal with ambiguous and challenging situations so you’ll never be that boss! Practical. Relevant. Easy to grasp. I wish I had this book when I became a manager.” —Mack Munro, founder and CEO of Boss Builders
“Barbara Mitchell and Cornelia Gamlem know that the key to a successful organization is leadership and people. Their new book The Decisive Manager provides a blueprint for leaders to create an environment where employees feel valued, appreciated, and heard, which can result in increased productivity, profitability, and workforce retention. Not to mention less stress for leaders by knowing these key points to being a Decisive Manager! When it comes to being an effective leader and understanding the importance of decision-making, you can’t overlook this thought-provoking book!” —David Asheim, CEO and founder of Engage by Cell
“The Decisive Manager moves beyond the rules of HR into the art of management. Good people stay not just because you pay them well, but also because they have challenging and exciting jobs. They stay because they see a future that lets them grow. Mitchell and Gamlem help you understand this and much more.” —Paul Shank, PhD, MBA, retired healthcare executive and author of Can Healthcare Get Better?
“Every manager encounters unexpected people issues that they feel uncomfortable discussing with another manager or HR leader. The Q&A format of this book gets right to answering those questions that many managers face. The authors have captured and addressed so many of these questions and situations in The Decisive Manager. Every organization should purchase this book for all levels of management.” —Lisa Anderson, SPHR, SHRM-SCP, CPC, chief HR officer at Sev1Tech and author of Invisible Professional to Influential Leader
“Managers tend to be decisive with technical issues but often stumble with people issues: Is it okay for me to explain why someone isn’t getting a job? Are sign-in bonuses worth it? The Decisive Manager is an enjoyable and comprehensive book that provides answers in scenario reality bites. The authors have researched the most useful people “questions and answers” that are evolving in today’s workplace, and this serves as a powerful resource for managers, professors, students, and practitioners from any industry.” —Dr. Virginia Bianco-Mathis, professor and consultant, Leadership and Management