“This timely book provides readers with a new way of thinking about work and survival strategies for those who find themselves on bad teams. Readers who are looking for a playbook that can help them to understand and develop soft skills needed for teamwork will be eager to have a copy nearby.”—Booklist
Why do some team members not get along? What is the best way to get new teams and ad-hoc teams to maximize their performance in the least amount of time? How can meetings be designed to achieve useful outcomes?
Teams are the source of problem-solving and innovation that today’s organizations need to survive and thrive in an increasingly complex and challenging marketplace.
Teamwork is hard because there is no magic formula or step-by-step procedure to ensure results. Think of a programmer asked to develop new features for a cell phone: they write new code, test the code, troubleshoot problems encountered, revise the code, and repeat the testing process until the new features work without problems. Similarly, a team leader asked to deliver specified outcomes develops a plan, runs team meetings, troubleshoots problems encountered, revises the plan, and repeats until the team outcomes are achieved. The difference is that a programmer has tools to help streamline troubleshooting, while team leaders do not—until now.
Valerie Patrick applies a troubleshooting mindset that includes:
- Proven tactics for team members and leaders to address leadership problems
- Guidelines for recruiting and changing teams for optimum performance
- Techniques to identify and address aspects of team climate that are limiting the productivity of one or more team members
- Examples of effective ways to operate teams and of meeting designs that produce transformative outcomes